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A reception desk is the first piece of joinery anyone visiting your business touches, and it has to work as a desk before it works as a statement. Somewhere for the person behind it to sit properly, somewhere for the person in front of it to sign, and enough separation that a conversation at the counter is not shared with the waiting room. We set that out first, then design the front to match the rest of the fit out. Built to shop drawings at our Huskisson workshop and delivered as modules sized to your access.
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Height and depth do more for a counter than anything else on the drawing. A raised front ledge at the right depth keeps the screen out of view and puts enough distance between the two sides that a normal speaking voice does not carry across the room. The staff side is set from the seated eye line and the reach to the terminal. The public side is set from somebody standing there with a bag in one hand.
A counter for a tower suite cannot arrive in one piece, because it will not fit the lift. We split it where a joint can be hidden, bring it up as modules and run a continuous top over the whole thing on site, so what you end up with looks like a single unit rather than three desks pushed together. The alternative is a desk being assembled in your foyer over two days, in front of clients.
Power, data, a phone, a monitor arm, a card terminal and usually a printer all end up at the front desk. All of it gets routed, grommeted and given a ventilated home inside the carcass while the desk is still in the workshop. Retro fitting it means drilling a finished top on site, and that is how a new counter ends up with a power board on the floor behind it.
Ashbrook is owned and run by a qualified builder with 15+ years on site, so a reception counter gets treated as part of the fit out rather than a piece of furniture. That means the flooring, the wall lining behind it, the data outlets and any accessible counter requirement are settled on the drawing before we machine anything. A practice usually cannot close, so the desk leaves Huskisson complete and arrives in sections that go straight into place, with the install planned around your appointment book.
Our reception desks page sets out this work for the Shoalhaven. A front counter rarely arrives on its own, so our commercial joinery page is worth a look as well, and everything we build in the Illawarra is listed on our Wollongong joinery and cabinetry page.
Working heights, cabling and access all settled on the drawing, before anything is machined.